Front Desk Specialist / Medical Receptionist

Divine Dermatology specializes in medical, cosmetic, and surgical dermatology. We are experts in the use of state-of-the-art dermatological equipment and products that ensure our patients receive the best results. Our practice is looking to add a Medical Receptionist / Front Desk Specialist to help schedule appointments, intake and checkout patients, and assist other team members as needed in our busy dermatology clinics.

The Medical Receptionist / Front-Desk Specialist will greet patients, show an energetic, welcoming attitude, and provide exceptional customer service to all that visit our practice. As the first point of contact for our patients, you will be responsible for enthusiastically answering phones, scheduling appointments, and checking them in & out for their visits. You will collect all necessary intake information such as demographic and insurance information, verify insurance benefits, and coordinate the schedule flow for all providers.

We are seeking a dependable, charismatic, upbeat and responsible person who is interested in dermatology and ideally who has worked in the medical or aesthetic fields in the past. We have a positive and friendly work environment and are hoping to find someone who will enjoy working with our patients and colleagues as much as we do!

• Greeting and welcoming patients.
• Answering phone calls promptly and politely.
• Assisting patients with completion of intake paperwork when necessary.
• Scheduling appointments as needed in accordance with the provider schedule.
• Checking patients in and out for appointments.
• Coordinating patient flow, such as communicating patient delays to clinical staff.
• Scanning, updating, and filing medical records.
• Collecting and applying payments for services and products.
• Providing outstanding customer service to every patient.
• Performing additional duties as needed.
• Assisting team members as needed.
• Team player who can also work independently.
• Candidates who have prior experience in Dermatology or with Modernizing Medicine
• EMA EHR are strongly preferred.